Privacy policy
Your privacy matters. This policy explains how we collect, use, and protect your information.
Last updated: March 2026
1. Data storage location
All data we collect is stored securely on servers located in Canada. We do not transfer your personal information outside of Canada except where legally required or with your explicit consent.
2. Data collection
We collect only the information needed to provide and improve our services:
- Contact details (name, email address)
- Audio recordings you submit for transcription via BrightWing Minutes
- Minutes and transcripts generated from your recordings
3. How we use your data
We use your information to:
- Process your recordings and generate minutes
- Allow you to access your meeting history
- Communicate with you about your account or support requests
- Improve our tools and services
4. No data selling
We never sell, rent, or trade your personal information to third parties. Your data is never used for advertising or shared with data brokers.
5. Data retention
We retain your personal data only as long as necessary to provide the requested services, comply with legal obligations, or resolve disputes. You may request deletion at any time.
6. Security measures
We use encryption, access controls, and regular security reviews to protect your information from unauthorized access, loss, or disclosure. All BrightWing-hosted services operate on Canadian infrastructure.
7. Your rights
You can request to access, correct, or delete your personal data at any time. To exercise your rights, contact us via our contact form. We will respond within 30 days.
8. Cookies
Our site uses minimal cookies only where necessary for functionality (such as session management). We do not use tracking cookies or third-party advertising cookies.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this policy or your personal data, contact us via our contact form and we will respond promptly.
Privacy is a core value
No data mining. No big tech. Your information belongs to you and we take that seriously.
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